1. Acceptance of Terms
By accessing and using Kiido's lead generation platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Kiido provides an AI-powered lead generation platform that identifies qualified prospects and facilitates targeted advertising campaigns across social media platforms. Our services include:
- Lead discovery and qualification
- Social media advertising campaign management
- Performance tracking and analytics
- Customer support and account management
3. Qualification and Access
Access to our platform is subject to qualification criteria. We reserve the right to:
- Review and approve all applications for platform access
- Deny access to applicants who do not meet our qualification standards
- Suspend or terminate accounts that violate these terms
- Modify qualification criteria at our discretion
4. Pricing and Payment
Our pricing is performance-based, meaning you only pay for qualified leads that respond to your campaigns. Pricing tiers are as follows:
- Social Media Leads: $40 per qualified response
- Email Campaign Leads: $50 per qualified response
- Premium Channel Leads: $60 per qualified response
Payment terms:
- Invoices are generated monthly for qualified responses received
- Payment is due within 30 days of invoice date
- Late payments may result in service suspension
- All prices are in USD and exclude applicable taxes
5. Lead Quality Standards
We define a "qualified response" as engagement from a prospect that meets the following criteria:
- Active interaction with your campaign (click, reply, or inquiry)
- Matches your specified target audience parameters
- Shows genuine interest in your offering
- Provides valid contact information
6. Client Responsibilities
As a client, you agree to:
- Provide accurate information about your business and target audience
- Comply with all applicable laws and regulations
- Maintain active social media accounts for campaign integration
- Respond to qualified leads in a timely manner
- Not use our platform for illegal or unethical purposes
7. Prohibited Uses
You may not use our platform for:
- Illegal activities or fraudulent schemes
- Spam or unsolicited communications
- Adult content or gambling services
- Pyramid schemes or multi-level marketing
- Any activity that violates social media platform terms
8. Data and Privacy
We are committed to protecting your privacy and data. Our data practices include:
- Secure storage and transmission of all client data
- Compliance with applicable data protection regulations
- Limited data sharing only as necessary for service delivery
- Client ownership of their campaign data and results
9. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service availability. We reserve the right to:
- Perform scheduled maintenance with advance notice
- Temporarily suspend service for emergency maintenance
- Modify or discontinue features with reasonable notice
10. Limitation of Liability
Kiido's liability is limited to the amount paid by the client in the preceding 12 months. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Third-party actions or platform policy changes
- Force majeure events beyond our control
11. Intellectual Property
All intellectual property rights in our platform, technology, and methodologies remain with Kiido. Clients retain rights to their own content and data.
12. Termination
Either party may terminate this agreement with 30 days written notice. Immediate termination may occur for:
- Material breach of these terms
- Non-payment of invoices
- Violation of platform policies
- Illegal or unethical use of services
13. Modifications
We reserve the right to modify these terms at any time. Significant changes will be communicated with 30 days advance notice. Continued use of our services constitutes acceptance of modified terms.
14. Governing Law
These terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved through binding arbitration in Texas.
15. Contact Information
For questions about these terms, please contact us:
- Email: [email protected]
- Phone: +44 7429296300
- Address: 522 Norris Ave, Eagle Lake, TX 77434